The community concern form: When and why you need it
Let’s say you see a sprinkler gone awry in the community landscape. Or something amiss at Two Step Farm. What do you do? Who do you tell?
There’s a quick, easy, and fully online community concern form that’s your best bet. You’ll need to include your contact info, address, and details about your concern (photos, too, if you can).
Once you hit submit a ticket will be created to help ensure your concern is trackable, which will be assigned to the Two Step Farm Community Life team. You’ll get an email confirmation of your submission, and in a timely manner — two business days at most, but often sooner — the team will reach out to you with info on how the concern will be addressed.
Why should I submit the form?
Two Step Farm is a vibrant, growing community so we need everyone’s help when it comes to maintaining your neighborhood’s unique character and high-quality standards.
As a resident, you’re out in the community. You’re our eyes and ears. And you can help report community concerns that require the attention of the TSFR. Plus, upholding Two Step Farm’s undeniable curb appeal is what will keep your home value high.
When should I submit it?
Here are a few common scenarios when it’s best to submit one.
Community landscape and amenities
If you see something at a community park or along the trails (overgrown shrubs, lifeless trees, etc.) go ahead and send in a community concern form.
Compliance
While it’s best practice to chat with your neighbor first, if you need help with a compliance violation (let’s say your neighbor has now stationed their 40-foot RV right in front of your house), let us know via a community concern.
When is the form not appropriate?
This is a biggie, because not every issue is right for a community concern.
- For barking dog complaints, reach out to Montgomery County Animal Services at 936-442-7738.
- To report a non-emergency, such as a noise complaint or traffic concern, contact the Montgomery Police Department at 936-538-5900.
It’s important to note, if you have a safety concern or feel that you or someone else may be in danger, always call 9-1-1.